What happens after I order a VPS?+
After payment is confirmed, your order appears in your account. We arrange the VPS and email your login details when it is ready. You can follow progress from your order page.
Can I choose Linux or Windows?+
Yes. Available operating systems are shown on each VPS plan. Linux plans are intended for SSH access and Windows plans for Remote Desktop, where listed.
When will I be charged again?+
The order page shows the service period and renewal date. Renew from your account before the due date to keep the VPS active. BaloVPS does not charge a saved card automatically.
Can I cancel my VPS?+
You can request cancellation from your order page when the option is available. The server may remain active until the scheduled end date. Back up your data before cancellation completes.
Who provides the VPS infrastructure?+
BaloVPS may fulfil plans using infrastructure from one or more providers. The plan details and order updates show the service information relevant to your purchase.